Cancellation Policy for Mountain Mulligans
1. Overview
Mountain Mulligans aims to provide a seamless experience for all our customers. To ensure fair access to our facilities, we have implemented a 12-hour cancellation policy.
2. Cancellation Notice Requirement
2.1. Minimum Notice: Customers must provide at least 12 hours' notice for any cancellations or changes to their bookings.
3. Cancellation Process
3.1. How to Cancel: Cancellations or rescheduling requests can be made by contacting Mountain Mulligans via phone, email, or through our online booking system.
3.2. Contact Information:
- Phone: 480-861-2771
- Email: mulligans@mshaz.com
- Online Booking System: https://www.mountainmulligans.com
4. Cancellation Fee
4.1. Within 12-Hour Window: Cancellations made within 12 hours of the scheduled session may incur a cancellation fee.
4.2. Fee Amount: The cancellation fee will be determined based on the specific circumstances of the booking and at the discretion of Mountain Mulligans.
5. Refund Policy
5.1. Eligible Refunds: Refunds for cancellations made within the specified timeframe will be processed using the original payment method.
5.2. Refund Amount: The refund amount will be issued minus any applicable cancellation fees.
6. No-Show Policy
6.1. Full Charge: Failure to attend a booked session without providing prior notice will result in the full charge for the session.
6.2. Future Bookings: No-shows may affect the ability to make future bookings.
7. Exceptions
7.1. Extenuating Circumstances: Mountain Mulligans reserves the right to waive cancellation fees or make exceptions to this policy in cases of emergencies or unforeseen events.
8. Acceptance
8.1. Agreement: By booking a session at Mountain Mulligans, customers acknowledge and agree to abide by this 12-hour cancellation policy.
8.2. Policy Changes: Mountain Mulligans reserves the right to update or modify this cancellation policy at any time without prior notice.
9. Contact Information
For any questions or concerns regarding this policy, please contact us at:
- Phone: 480-861-2771
- Email: mulligans@mshaz.com
Thank you for choosing Mountain Mulligans. We look forward to providing you with an excellent golfing experience.